Community Active Protection (CAP), South Africa

Community-based Anti-Crime Initiative Leverages Agent Vi’s Remote Guarding SaaS to Boost Security and Revenue

“This is the best analytics product we’ve seen. Almost all of the alerts we receive are accurate. It’s astounding. I can’t say enough good things about it.”

COO, Community Active Protection (CAP)

Challenge

Community Active Protection (CAP) was founded as a non-profit organization in 2006 in response to the high levels of crime plaguing the city of Johannesburg. CAP has taken a proactive approach to crime prevention, recruiting highly capable teams to patrol streets, and motivating citizens to report suspicious activity to its state-of-the-art Command Center. CAP also owns and operates an off-site monitoring service that uses privately-owned cameras connected to the CAP network. CAP sought an intrusion detection solution for this service, to increase the level of protection and response offered to their customers.

Solution

CAP deployed the innoVi Remote Guarding software as a service (SaaS) to receive accurate and automatic detections of security breaches at the remote sites. Cameras at these sites are connected to the service via innoVi Edge, a compact appliance pre-loaded with Agent Vi’s powerful video analytics, where the initial video analysis is performed. CAP defines events of interest; when innoVi detects such events, it sends an alert to the Command Center, along with an event clip providing video verification of the security breach. Operators can quickly review the clip and decide on the best course of action.

Result

CAP is highly satisfied with innoVi’s technology, performance and business model. innoVi is camera-agnostic, able to connect through innoVi Edge to any ONVIF/RTSP IP camera, with no need to replace existing cameras, leading to a savings in time and money. In addition, the recurring monthly revenue (RMR) model is enabling CAP to add innoVi to existing and new CCTV deployments, while keeping operational costs low and under control. In line with its proactive approach, CAP has begun to employ Agent Vi’s Deep Learning-driven Anomaly Detection capability which can identify and alert to “unusual” events without pre-configuration.

Eyeforce Remote Guarding, USA

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Agent Vi’s innoVi Helps Remote Guarding Station, Eyeforce, to Detect Intruders, Prevent Damage and Losses

“The detection accuracy and false alarm rate is one of the best that I have seen to date. We are constantly testing and searching for the best video intrusion detection products out there, and innoVi sets the bar very high.”

CEO, Eyeforce Remote Guarding Solutions

Challenge

Eyeforce is a Remote Guarding Station headquartered in Houston, TX, USA. As a veteran service provider since 1997, many of Eyeforce’s legacy sites were sending alerts via older methods like outdoor PIR and/or beam detectors, and basic video motion detection, resulting in a high level of false alarms. Eyeforce sought a video analytics solution with both high accuracy and low complexity, to enable optimal detection of perimeter breaches and suspicious behavior at dealers’ sites.

Solution

Eyeforce deployed innoVi for Central Monitoring at dozens of remote sites, with the cameras innoVi-enabled in minutes by connecting them to innoVi Edge – a compact appliance pre-loaded with Agent Vi software – which resides at the remote site. Each camera was defined with specific detection rules, ranging from perimeter breach and sterile zone monitoring applications for people and vehicles, to detection of stopped vehicles and loitering. The rules are activated according to user-defined schedules.

Result

innoVi’s high probability of detection (POD) and low false alarm rate (FAR) impacted Eyeforce’s business immediately. More accurate, reliable alerts enable Eyeforce to offer a more consistent high-end monitoring service. Multiple arrests have been made and dozens of thefts have been averted. The fact that innoVi detected the intruders in the approach zone or at the entrance to the sites, allowed for quick action by Eyeforce, and the avoidance of substantial damage / theft.

Cherokee Nation Entertainment, USA

Agent Vi Provides Rapid Video Search Capabilities to Enhance Operator Efficiency for Cherokee Nation Entertainment

“It was savVi’s swift and effective video search that caught Cherokee Nation Entertainment’s attention when searching for an enhanced security solution, in particular due to the automated query ability. We have been extremely impressed with savVi’s capabilities and the quality of its performance, and fully expect savVi to increase efficiencies and provide true ROI which will have a major impact on the bottom line.”

Director of Surveillance and Technology, Cherokee Nation Entertainment

Challenge

Cherokee Nation Entertainment (CNE) is the gaming and hospitality arm of the Cherokee Nation, operating multiple casinos and hotels across northeast Oklahoma, USA. CNE sought to reduce the time it took to review security footage, so their security team could remain focused on proactive tasks, and optimize their day-to-day efficiency. CNE also wanted to obtain and assess accurate data on occupancy and visitor trends for business intelligence purposes.

Solution

CNE selected savVi, Agent Vi’s on-premise video analytics solution. Over 1,000 savVi licenses were purchased, allowing cameras at CNE’s ten Oklahoma-based casinos to be enabled with different combinations of real-time event detection, video search and business intelligence capabilities. CNE utilizes the video search capability most widely – to enable rapid search through the surveillance video to pinpoint events of interest – and therefore video search capabilities are enabled on most cameras.

Result

The casinos need to be able to swiftly locate specific events within masses of footage, allowing verification of personal injury claims by customers who may be trying to defraud the casino. Previously, the security team’s time was heavily occupied by observing hours of footage. savVi now enables CNE to run the search automatically, allowing far more effective use of the operators’ time, and reduced search time from as much as 16 hours for a single search, down to a matter of minutes.

Green Bay Airport, USA

Agent Vi Resolves Safety and Security Challenges at Green Bay Austin Straubel International Airport, Wisconsin, USA

“Agent Vi helped us enhance our surveillance system with real-time event detection, enabling us to respond more quickly to incidents… We configured the analytics with some redundancy to minimize the possibility of a security breach in the sterile concourse.”

Director, Green Bay Austin Straubel Intl. Airport

Challenge

Green Bay Austin Straubel International Airport (GRB) is a busy, international, two-runway facility in Wisconsin, USA, which faces a range of safety and security challenges. Of prime importance to GRB was safeguarding the smooth and uninterrupted flow of the exit lanes for passengers leaving the terminal, and keeping air carrier aprons and ramps clear of unauthorized pedestrians.

Solution

GRB upgraded its surveillance system to include savVi, Agent Vi’s on-premise video analytics platform, which monitors the exit lanes to detect individuals moving against the flow of traffic or entering through the concourse exit, sending an alert in real-time as an event occurs. This enables an instantaneous and appropriate response by security staff. savVi is also used to monitor personnel movement on the air carrier aprons and ramps.

Result

The real-time detections provided by Agent Vi have prevented serious situations occurring by enabling the security staff at GRB to act swiftly and effectively, by viewing the detection footage and investigating breaches as events develop. Without savVi real-time event detection capabilities, such security breaches could cause a complete airport shutdown.

KEPCO, Japan

Agent Vi Enhances Safety at Hydro-Electric Dam Sites across Kansai, Japan

“We chose savVi as the product is easy to operate and Agent Vi’s technical support is much better than what’s offered by other analytics providers. savVi delivers a robust solution – we have a very low False Alarm Rate (FAR) even with the harsh vegetation surrounding the water channels at the expansive sites.”

President, KT Workshop

Challenge

Kansai Electric Power Co., Inc (KEPCO) is one of the nine major electric companies in Japan, maintaining dozens of hydro-electric dams across Kansai. There have been various drowning incidents at the dam sites, resulting from water discharges, and hence, keeping the dams clear of people is a serious safety challenge for the site operators. Moreover, erecting physical security systems at the dam sites is difficult as the sites are made up of water ways and heavy vegetation.

Solution

One to two cameras were set up at a dozen medium-sized dam sites, and were enabled with savVi Real-Time Event Detection capabilities. The solution is based on a mix of thermal and standard cameras to ensure the highest coverage during day and night. Fully integrated with Milestone XProtect Professional Video Management System, savVi has been configured to detect all instances of intrusion and to prompt an alert which appears in Milestone’s Smart Client.

Result

savVi’s real-time detections provide an optimal way to safeguard the unmanned, remotely monitored dam sites. savVi serves as an early warning system to alert to the presence of people in the vicinity of the dams. When savVi detects a person or vehicle in the dam area, a real-time alert is automatically generated, which is followed by a loudspeaker announcement which warns intruders to leave. There have been no safety incidents since savVi was installed at the sites.

City of Zagreb, Croatia

Agent Vi Helps to Decrease Traffic Congestion and Increase City Revenue in City of Zagreb

“We selected Agent Vi’s video analytics because we could guarantee the product and the system’s quality to our customer. We, as the systems integrator, and the City of Zagreb, as the customer, are pleased with the end result.”

Senior Sales Manager, King ICT

Challenge

The City of Zagreb, Republic of Croatia, has some 800,000 residents and a bustling city center. With heavy traffic of vehicles and pedestrians, the city sought a solution for better traffic management, increased safety and more effective enforcement of traffic laws. In particular, the city sought to deal with illegally parked vehicles on footpaths, recognizing that drivers who stop in unauthorized areas and on footpaths pose a safety hazard and prevent the orderly flow of traffic.

Solution

Nearly 90 cameras at critical traffic points and intersections were enabled with savVi’s Real-Time Event Detection capabilities. The seamless integration of savVi with the Axis network cameras and Genetec Security Center, coupled with the integration with the municipality ERP system and national car registry database, provides the City of Zagreb with a best-of-breed solution that enables them to capitalize on their surveillance system investment, while increasing road safety.

Result

The deployment of the surveillance system, including savVi, has resulted in a reduction of traffic violations by more than 50%. Previously, the city relied on on-site traffic monitors to catch offending vehicles. The automatic detections made by savVi eliminate the need for human monitoring, and allow for more effective detection of illegally parked cars. More parking tickets have been issued and the City of Zagreb has tripled its revenue from traffic violations as a result of savVi’s introduction.

Securitas Alert Services, Sweden

Agent Vi’s Analytics Streamline Securitas Remote Monitoring Services and Resources

“We are very happy about the cooperation with Agent Vi and they truly are an important part of our focus to create the best VSaaS solution in Europe. Within Securitas, video solutions – and in particular Video Analytics – are a strategic direction for the future.”

Manager, Video Solutions Europe, Securitas Alert Services

Challenge

Securitas Alert Services provides ‘Video Surveillance as a Service’ (VSaaS) for companies and government authorities in Sweden, with monitoring stations based in Stockholm and Malmö. To offer the best security and safety monitoring possible, Securitas looked for a robust and cost-effective real-time video analytics solution to allow an additional verification in their alarm and dispatch service. Additionally, as a service provider, Securitas sought a solution that would enable expansion of their customer base while maintaining their human resource levels.

Solution

With a view to offering the highest level of security to its customers, Securitas Alert Services deployed Agent Vi’s real-time video analytics solution at dozens of sites across Sweden. The Vi-Agent edge device component was installed in various Axis cameras (thermal, fixed and PTZ) deployed at these sites. The cameras are connected to the Milestone XProtect® Corporate recording and management platform allowing the video images to be displayed on the Milestone XProtect® Smart Client and XProtect® Smart Wall applications.

Result

Agent Vi’s real-time event detection solution has allowed Securitas Alert Services to greatly increase the efficiency and scale of their operations, with sites added regularly without the need for additional operators. When a security incident occurs, Agent Vi’s solution detects the breach and generates an alert. The relevant video feed is reviewed by the guards and they respond to the suspicious behavior, in line with their threat assessment, as the incident unfolds. This enables the delivery of a higher level of service to Securitas customers.

Tulsa University, USA

Agent Vi Cuts Investigation Times & Enhances Security at

Tulsa University

“The real-time detections, together with the automatic search which makes searching across a wide expanse and numerous cameras so simple, responded to our needs. Combined with the high detection success and low false alarm rate, we have greatly improved our level of security and become much more efficient in the field of investigating surveillance video.”

Assistant Director of Security Technology & Card Services, Tulsa University

Challenge

The University of Tulsa (TU) offers over 100 undergraduate, graduate and doctoral programs to nearly 5,000 students. With multiple buildings and facilities across the campus, TU sought a surveillance solution that would monitor key areas and protect valuable artwork, among other assets. The security team specifically wanted the ability to quickly search through recorded video to identify events of interest.

Solution

Agent Vi’s Real-Time Event Detection and Video Search software are deployed at TU, integrated with hundreds of network cameras from Axis Communications. All the cameras feed to a central dispatch room manned 24/7 by security operators. The site employs OnSSI’s Ocularis CS as the VMS, and detections of suspicious objects, perimeter intrusions, sterile zone breaches and other security events generate an alert in Ocularis Client.

Result

Agent Vi’s Real-Time Event Detection software transformed the surveillance system into a proactive tool that alerts security operators when an artwork is tampered with, or a suspicious object is left behind. Instant video notification enables security staff to view the event and dispatch an officer accordingly. TU also employs Agent Vi’s Video Search to reduce time spent searching through recorded video during time-sensitive investigations.

Wirsol Solar Farms, United Kingdom

Agent Vi Protects Large, Remote Solar Farms Against Intrusion and Theft

“We were pleasantly surprised to discover the benefits of IP surveillance over analog systems. The use of thermal cameras with Agent Vi’s real-time analytics software is especially appropriate, as our large sites do not have lighting and are difficult to guard. We have peace of mind with this sophisticated solution that protects our investment.”

Project Manager, Wirsol Solar UK

Challenge

Wirsol Solar UK is a globally active company with multiple solar farms throughout the UK. They sought an affordable surveillance solution for four 5-megawatt solar farms, each measuring some 200,000 square meters. Specifically, Wirsol wanted to prevent intruders from entering and stealing the highly valuable solar panels, and faced challenging conditions at the sites, including extensive perimeters that are unmanned, not illuminated, and situated in remote, rural locations.

Solution

Agent Vi’s real-time video analytics solution was deployed, integrated with thermal network cameras from Axis Communications. The combined solution enabled the creation of a protective zone around the perimeter fence to detect intruders by day or night, regardless of whether they climbed over the fence, under the fence, or even cut directly through the fence. All perimeter intrusions detected generate an alert which is displayed in the Milestone XProtect® Smart Client.

Result

Agent Vi’s real-time event detection solution has detected multiple instances of intruders at the solar farm sites, generating an alarm which is viewed by a security guard at a remote monitoring station. The guard makes an announcement via the speakers at the site to warn off the intruder, and if necessary, instructs police to attend the site. The solution successfully differentiates between irrelevant movement and genuine perimeter breaches, ensuring a very low false alarm rate (FAR).

Palais des congres de Montreal, Canada

Agent Vi Enhances Security and Safety at Montreal’s Convention Center

“With over 400 events annually, we face risks and physical security threats to our building and guests on a daily basis. We looked for a solution that would allow us to increase our level of security and safety without employing additional security staff. We chose Agent Vi’s real-time event detection solution to automate the task of monitoring our surveillance system and this has dramatically improved our response rate, allowing us to act rapidly as the incident unfolds.”

Associate Director of Security & Building Services, Palais des congrès

Challenge

The Palais des congrès de Montréal (convention center) is an exceptional venue boasting a unique architectural facade of rainbow colored glass panels. With buildings covering 1.4 million square feet, security and safety are major factors to consider. The Palais des congrès therefore sought a solution to protect the facilities as well as provide a safe and secure environment for the guests at the multiple events occurring simultaneously at this vast site.

Solution

After receiving recommendations for Agent Vi from other sites of similar size and purpose, the Palais des congrès chose Agent Vi’s real-time video analytics solution. More than half the site’s cameras were enabled with analytics capabilities by connecting them to Axis video encoders. Real-time events are transmitted to Genetec Omnicast, the site’s VMS which is fully integrated with Agent Vi’s products, and associated with user-defined custom events.

Result

The security team now has much greater awareness and enhanced ability to respond to concerns and incidents, providing a more secure environment for guests and staff. The video analytics generates alerts when: a person enters through the exit doors, a suspicious object is left behind, an unauthorized vehicle enters the car park, and more. Agent Vi’s people-counting capabilities also allow the security team to know when maximum room capacity is reached.

ASO Siderurgica, Italy

Agent Vi Detects Perimeter Intrusions and Unauthorized Movement at High-Value Manufacturing Sites

“We are more than satisfied with the performance of Agent Vi’s real-time analytics solution. The security at our sites has been upgraded significantly, and this was achieved through integration with the cameras and video management software in our surveillance system…”

Information Technology Manager, ASO Siderurgica

Challenge

ASO Siderurgica is an established, Italian steel producer. The company sought a surveillance solution for three manufacturing facilities. Each site covers 36,000 to 70,000 sq. m. and hosts valuable manufacturing machinery. Due to the threat of break-ins, unauthorized entry and theft, they sought to monitor and secure the sites around the clock, and especially during the night hours and on weekends when there is a smaller staff presence.

Solution

A best-of-breed solution was employed, combining real-time video analytics from Agent Vi, IP cameras from Axis Communications and a recording and viewing application from Genetec. The cameras were placed around the sites’ perimeters and at critical junctions at each site. All perimeter intrusions and sterile zone breaches detected by Agent Vi generate an alert, allowing the security operator to understand the threat in real-time and dispatch the appropriate security response.

Result

The solution deployed at these manufacturing facilities has ensured a superior level of surveillance for ASO Siderurgica. Immediately after installation, the security team started receiving detections of unauthorized people and cars at the sites. With the instant display of the intruders’ movement paths in the Genetec Live Viewer, the company security team now operates at an optimal level.

KDL Trans, Belgium

Agent Vi Protects Major Logistics Enterprise Site Against Perimeter Breaches

“We are very happy with Agent Vi’s real-time video analytics solution. The seamless integration with our Axis thermal cameras offers excellent detection rates at all times of day, and in all lighting conditions… The real-time alerts generated… and sent to the monitoring station have allowed us to decrease the number of security guards stationed around the perimeter, effectively cutting our costs without lowering our level of security.”

Operations Manager, KDL Trans

Challenge

KDL Trans is a globally-oriented logistics provider, based out of an extensive, new facility close to Brussels airport that is home to some 100 trucks and vans, loading docks, storage warehouses, sorting areas and more. KDL Trans sought to provide the highest level of security at the new premises, and required a perimeter detection solution that connected with its monitoring station, to cut down guard costs on weekends when the site is less busy.

Solution

KDL Trans deployed Agent Vi’s real-time video analytics solution, integrated with Axis thermal cameras to respond to the challenging environmental conditions. Together with Agent Vi’s analytics, the thermal cameras offer excellent range and deliver highly accurate detection results. Milestone XProtect® Professional is employed as the VMS recording and viewing application, with alerts generated by Agent Vi’s analytics displayed in the Smart Client.

Result

The level of security has been increased through early intrusion detection. This added layer of security has helped KDL Trans’ efforts to build business relations with new and existing clients, as they point to the superior level of security offered at their site. Furthermore, the real-time alerts sent to the monitoring station have enabled a decrease in the number of security guards stationed around the perimeter, effectively cutting costs without lowering the level of security.

Scott County Jail, USA

Agent Vi Brings Security to a New Level at Scott County Jail

“Within minutes of launching Agent Vi’s real-time analytics solution, the software identified 3 analog cameras that were not delivering acceptable video stream to the Axis encoders. We would not have picked up this problem so quickly without Agent Vi’s VQM (video quality monitoring) capability – a built-in feature of Agent Vi’s solutions.”

Jail Administrator, Scott County Jail

Challenge

Scott County Jail is a full service facility which includes 160 cells housing sentence and pre-trial offenders. The facility has a secure tunnel connecting the Jail to the Scott County Justice Center. The jail sought a real-time video analytics solution to detect unauthorized people in restricted zones, in an effort to overcome the challenges presented by such a large site and avoid the need for a large number of staff physically patrolling the restricted zones.

Solution

Scott County Jail enabled Agent Vi’s real-time video analytics solution on some 90 cameras at the facility, by embedding the Vi-Agent component in the Axis encoders that stream video from the analog cameras. Agent Vi’s distributed analytics architecture enabled the use of a single analytics server to handle all 90 cameras. There is full integration with the jail’s VMS recording and viewing application, Milestone XProtect Corporate, enabling events generated by Agent Vi’s detections to be sent to Milestone’s XProtect Smart Client for display.

Result

Agent Vi’s real-time event detection software alerts corrections staff immediately to breaches of defined secure zones, allowing them to decide – as the event occurs – how to best respond to the incident. Such alerts have proven to be much more effective than visual monitoring of screens in the master control station by Corrections staff. The solution is considered an integral component of Scott County Jail’s surveillance system, with the Corrections Officers finding it easy to use.

 

Spyke Security, The Netherlands

Agent Vi Empowers ‘Spyke Security’ to Streamline Monitoring Service

“We chose Agent Vi’s real-time analytics because it is the most cost-effective solution on the market. Due to Agent Vi’s open architecture approach, we did not have to adapt or replace any components of our existing surveillance system. Moreover, the solution offered us maximum flexibility to work with a wide range of edge device vendors, applying different analytics rules to both fixed and PTZ cameras.”

Managing Director, Spyke Security

Challenge

Spyke Security offers remote monitoring through their Command & Control Center in Alkmaar, Holland. The staff monitors several hundred cameras, 24/7, and accordingly Spyke Security sought a real-time video analytics solution that could be installed at its most sensitive sites in order to automatically detect and alert to incidents and events. Rather than relying on human observation alone, Spyke Security wanted to offer its customers an enhanced option which offers superior detection capabilities.

Solution

Spyke Security deployed Agent Vi’s real-time detection and alert software at multiple sites, integrated with various Axis network cameras and the Milestone XProtect Enterprise recording system. Various analytics rules were defined in line with the threat assessment for the individual sites including to detect unauthorized personnel entering / moving in restricted areas, to detect persons behaving suspiciously (stopping numerous times, delaying) and to detect vehicles that stop in sensitive no-stopping zones.

Result

As a result of the automatic detections made by Agent Vi’s software, and the audio and visual alarms triggered, Spyke’s guards are immediately aware of any security breaches, incidents and suspicious behavior occurring at their sites, allowing real-time responses to the events. In one case, Spyke Security notified police to the entry of an intruder at a vacant construction site that they secure, following an automatic detection by Agent Vi’s software. The surprised thief was apprehended by the police.

NEC (National Exhibition Centre), UK

The NEC Looks to Unified Security for Major Technology Upgrade

“We were looking for an IP-based, open-architecture system that would be able to integrate with our other systems. We needed every system to be scalable, as we didn’t want to be tied down again in the future and above all, we wanted our platform to be very user friendly.”

Security & Traffic Operations Manager, NEC Group

Challenge

The NEC (National Exhibition Centre), located in Birmingham, is the largest exhibition centre in the UK. With more than 186,000 square metres of covered exhibition space, the venue welcomes around 2.1 million visitors each year, and is committed to providing them with the highest level of safety and customer service.

Solution

Agent Vi’s real-time video analytics software is integrated with Genetec Security Center, thereby allowing real-time detections of security and safety incidents by providing alerts in the Venue Operations Centre client. Other third-party intrusion detection systems and intercom systems are also running within the unified security platform.

Result

The video analytics is seamlessly integrated to provide an additional layer of security at the site. Agent Vi’s real-time solution generates alerts when pre-defined security breaches occur. These alerts are followed up by the security staff on site, who may dispatch guards in line with the threat level perceived.

Telkom, South Africa

Agent Vi Delivers Footfall Data and Statistics at Telkom South Africa Stores

“The ability of Agent Vi’s solution to dispatch reports to particular key players without human intervention is noteworthy. In an instant, the reports are sent to multiple key decision makers from within the Marketing Department and Operations Department, and even to Store Managers.”

Project Manager, Telkom

Challenge

Telkom is South Africa’s largest integrated telecommunications company. With over 400 stores serving their customers in South Africa, Telkom sought a people counting solution with a comprehensive reporting structure to analyze footfall trends across the stores. They required accurate data regarding the number of people entering the stores across different time periods vs. revenue generated, to shed light on customer behavior at the stores.

Solution

Agent Vi’s real-time video analytics software was deployed, integrated with IP cameras from Axis Communications. At each Telkom site, 1-2 cameras were installed and enabled with Agent Vi’s real-time video analytics solution to undertake people counting. As people counting draws the most accurate results when undertaken by cameras with a tilt angle of 90 degrees, the cameras were installed directly above the entrances / exits.

Result

Agent Vi’s people counting solution provides valuable data regarding the number of customers in each store. A daily footfall report is generated in each store, supplying management with important information about customer numbers and trends. The data allows Telkom to measure the effectiveness of their monetary investment in different campaigns. The footfall reports also provide the Operations Department with a better understanding of customer behavior and the flow of people in the Telkom stores.

The Strand at Coolangatta, Australia

Agent Vi Provides Footfall Statistics and Business Insights to The Strand at Coolangatta Shopping Center

“Agent Vi’s video analytics solution provides an accurate measurement of people movement which gives our Marketing Manager the analytical capacity to develop plans to drive retail within our facility… savVi’s Business Intelligence application provides additional features for traffic flow analysis including heat maps and target paths, which allow us to align our services and support to control risk and meet the center’s security and operational demands.”

Operations Manager, The Strand at Coolangatta

Challenge

The Strand at Coolangatta is a shopping center of 32,000 sq. meters comprising boutiques and shops, two levels of office space, and two levels of underground parking for customers. The Strand at Coolangatta sought to upgrade their surveillance system to support security, safety and insurance challenges, and sought a video analytics solution to shed light on footfall statistics and traffic at the site.

Solution

savVi, Agent Vi’s unified video analytics solution, was deployed. Nearly 30 cameras at the site, specifically those above the facility’s entrance and exit points and along the street-front shop entrances, are analyzed by savVi’s Business Intelligence capabilities which extract data from surveillance video for automated statistical analysis. The site employs Milestone’s XProtect® Professional as their VMS recording and viewing application, which is fully integrated with savVi.

Result

The management team has access to data regarding the number of people entering and exiting the complex, enabling planning of security procedures and promotional activities. There is understanding of numbers of shoppers present on each floor at any time, allowing management of insurance concerns related to maximum occupancy limits. The video feeds analyzed by savVi also offer valuable information indicating dwell time of customers in the window displays and traffic into stores.

Royal Thai Air Force (RTAF), Thailand

Agent Vi Helps RTAF Detect and Alert to Persons in Aircraft-Only Zones

“We needed the highest performance real-time analytics solution due to the sensitive nature of the site. After thorough research and investigations, we chose Agent Vi’s real-time video analytics solution, recognizing its robust performance in difficult conditions.”

Director of Security Division, RTAF Directorate of Intelligence

Challenge

Don Muang Air Base, adjacent to Bangkok’s International Airport, is the Royal Thai Air Force’s (RTAF) main operating and command base. The RTAF sought a real-time video analytics solution to detect human movement on the landing strip while ignoring aircraft movement, and to detect stationary vehicles in the no-stopping zones around the airport’s perimeter fence.

Solution

Some 32 channels were enabled with Agent Vi’s real-time detection and alert capabilities, providing the RTAF with superior detection capabilities for the Don Muang Air Base. Automatic rules were enabled to detect and alert to unauthorized personnel entering and moving freely in restricted areas (landing strips) and to detect vehicles that stop in no-stopping zones near the base’s perimeter.

Result

Agent Vi’s analytics has greatly enhanced the level of security available at Don Muang Air Base. Rather than observing monitors and occasionally detecting suspicious incidents, the security staff focuses on responding to the security breaches following automatic detections and alerts. The automatic detections are made under challenging environmental conditions including lack of lighting, and significant distance between camera and detection area.

Iberia Airlines, Spain

Agent Vi Boosts Airport Security for Spain’s Iberia Airlines

“Moving to an all IP-based solution required that we look for a highly-scalable video analytics offering that would allow us to deploy hundreds of cameras while eliminating the need for additional server hardware and keeping operational costs down. Agent Vi’s software allowed us to do that, and the analytics have performed extremely well despite the challenging outdoor environment near a busy airport.”

Security Manager, Iberia Airlines

Challenge

Spain’s largest airline, Iberia Airlines, has a 200,000 sq. meter facility at Madrid’s Barajas International Airport. In the wake of a terrorist attack at the airport, which killed 2 people and injured 26 others, Iberia Airlines sought to heighten security, improve safety in aircraft-only areas, and prevent theft in its facilities.

Solution

Agent Vi’s real-time video analytics solution was installed, and set up to detect the presence of unauthorized personnel or vehicles in secure zones such as the runways. It also detects people and/or vehicle intrusion into restricted zones, such as the hangars, warehouses, computer rooms, fuel storage depots and other buildings.

Result

Agent Vi’s real-time, automatic detections have resulted in more effective surveillance, managed centrally from the security team’s headquarters, without the need for regular site patrols. Agent Vi successfully generates alerts for targets moving inside user-defined areas, entering or exiting closed areas, and crossing virtual lines, without alerting to passing aircraft and trucks in the same areas.

North Hennepin Community Center (NHCC), USA

Agent Vi Revolutionizes Search through Stored Surveillance Video at North Hennepin Community College

“The query tools provided by Agent Vi’s video search solution have allowed us to slash our investigation times. In addition to the significant savings in resource hours, Agent Vi’s solution has helped to expose valuable information about events happening around campus, which were previously recorded but never viewed by anyone due to the lack of appropriate review tools.”

Director of Safety & Security, NHCC

Challenge

North Hennepin Community College (NHCC) is located on a 97-acre campus in Brooklyn Park, Minnesota, USA, and serves more than 15,000 students. With flexible evening and weekend scheduling, the security team must be alert around the clock. Therefore, NHCC sought an automated solution, to speed up the review of video captured by the surveillance system and more rapidly search stored footage containing campus incidents.

Solution

NHCC deployed Agent Vi’s video search solution integrated with fixed, dome and PTZ cameras from Axis Communications. All 60 cameras onsite are enabled with video analytics capabilities that allow rapid forensic search, investigation and business intelligence. The integration with Milestone XProtect Corporate enables video to be pulled from the video management system for forensic investigations. Video clips are easily exported as stand-alone files for passing on to law enforcement agencies.

Result

Agent Vi’s video search capabilities have revolutionized NHCC’s forensic searches. Previously, security officers browsed through all the recorded video which was time-consuming. Now, the security officer defines parameters such as time, location, behavior and clothing color, and the video analytics solution undertakes a quick, automatic search which presents thumbnail results. A quick review of those search results allows the security officer to select the video segment associated with the incident.

Carillon City shopping centre, Australia

Agent Vi’s Retail Solution Maximizes Business & Marketing Opportunities for Carillon City Shopping Centre

“The ability to accurately see where and what people are doing throughout the mall gives management a greater capacity to cater for customer and tenant needs… Agent Vi’s retail analytics delivers a significant amount of data on customer behavior, which has proven to be of great importance to our marketing and operations departments… The investigation capabilities of the software were an added value for us, allowing our security officers to manage security and safety incidents in real-time.”

Operations Manager, Carillon City shopping centre

Challenge

Located in Perth, Australia, Carillon City shopping centre offers 11,760 square meters of a vibrant retail experience, with over 130 specialty stores. Carillon City sought to gain a greater understanding of customer traffic, to share such information with their 130+ tenants and grasp the impact of their marketing campaigns. Their main concern was understanding the exact number of visitors overall, as well as the breakdown of customers per hour, day and more.

Solution

Agent Vi’s retail solution was deployed, integrated with Ocularis video management system from OnSSI, allowing for analysis of video feeds from the 80+ cameras on site. Carillon City employs Agent Vi’s people counting capability for accurate footfall statistics, Heat Map & Site Map to understand “hot zones”, Target Path to identify dominant customer traffic paths, Advanced Statistical Tool for comprehensive statistics reports about customer activity, and forensic investigation capabilities for rapid investigations of security incidents.

Result

A wide range of analytics features were introduced, helping management to better understand customer activity, measure the impact of marketing campaigns and provide important feedback for tenants (retailers). The footfall data provides management with accurate visitor numbers to pass on to tenants, helping to support ROI decisions of existing/potential tenants. Agent Vi’s retail solution also serves important security needs, with the forensic investigation tool used to locate lost/missing children in the mall.

Dolmabahce Palace, Turkey

Agent Vi Analytics Alerts Turkey’s Dolmabahçe Palace to Security Irregularities

“With Agent Vi’s real-time video analytics, we gain unsurpassed detection capabilities and scheduling flexibility without requiring us to change existing hardware or purchase additional equipment. As we looked to address a variety of detection and security requirements, we found that Agent Vi is uniquely positioned to deliver a solution that not only meets our multifaceted needs today but positioned us for future applications.”

IT Director, Dolmabahçe Palace & the National Palaces of Turkey

Challenge

Dolmabahçe Palace is one of the largest national museums in Turkey, and tens of thousands of tourists visit annually. The Palace Authority required a video analytics solution that would automatically alert palace security operators to irregular behavior in any of the palace’s monitored rooms, in order to protect its priceless exhibits. Recognizing the value of the exhibits, the solution had to offer the highest possible detection performance.

Solution

The palace’s existing infrastructure of network cameras from Axis Communications was enabled with Agent Vi’s real-time event detection solution to detect unauthorized personnel entering and moving freely in restricted areas, objects left unattended, persons loitering in close proximity to the exhibits, crowding, and the removal of valuable articles such as wall paintings and freestanding sculptures.

Result

With the introduction of Agent Vi’s real-time video analytics, the surveillance network of Dolmabahçe Palace has been significantly enhanced. The security team is alerted in real-time to any irregularities within the site, including tampering with the exhibits and entry into the restricted access zones. The detections and alerts enabled by Agent Vi ensure better security for Dolmabahçe Palace’s priceless collections.

Mt. QingCheng National Park, China

Agent Vi Enhances Security and Safety at Mt. QingCheng, UNESCO World Cultural Heritage Site

“Agent Vi’s real-time analytics has decreased our reliance on manual labor and observation, and thereby improved our operational efficiency and cut costs. We now have a higher level of surveillance and require fewer security staff… we receive automatic alerts when there are unauthorized entries into the park. This is much more effective than relying on human observation. Also, it is much more efficient to receive counting statistics automatically than relying on security staff with manual counters.”

Executive Director, Mt. QingCheng

Challenge

UNESCO World Cultural Heritage Site, Mount QingCheng National Park, in Sichuan, China, is home to the Dujiangyan irrigation system and Anlan Bridge. It is imperative to keep track of the 10 million annual visitors entering the park, and ensure their security and safety. Furthermore, park management sought to monitor the entry of visitors to the park through prohibited forest trails, and to measure the traffic of people on Anlan Bridge to prevent overloading.

Solution

Agent Vi’s real-time detection and alert software was deployed to monitor the expansive grounds and oversee visitor traffic. The national park’s security staff is alerted immediately to unauthorized entry of visitors and to traffic over specific thresholds, allowing instant responses and deployment of staff as necessary. The integration with Milestone XProtect software allows Agent Vi to retrieve live video streams from the IP cameras and to perform the analytics.

Result

The introduction of Agent Vi’s real-time video analytics solution significantly increases the level of security, safety and operational efficiency at the vast grounds of Mt. QingCheng National Park. Agent Vi’s real-time solution eliminates the need for manual surveillance, providing automated alerts when intruders are detected in the prohibited areas. Once a real-time alert is received, security guards are dispatched to deal with these unauthorized entries.

Smet-Boring, Belgium

Agent Vi Protects Leading Underground Infrastructure Enterprise Against Theft

“We had a few vulnerable spots at the site that were causing a nuisance, and after some testing, it was clear that Agent Vi’s analytics, combined with thermal and PTZ cameras from Axis, delivers the best solution… With Agent Vi’s detections, the immediate display of intruders’ movement paths, and the sharp decrease in false alarms, our security team now operates at an optimal level.”

Facility Manager, Smet-Boring

Challenge

Smet-Boring is a family-owned business with more than 450 employees specializing in underground infrastructure techniques. Based out of a 90,000 square meter site in Dessel, Belgium, Smet-Boring sought a way to enhance their surveillance system and ensure broader coverage of the site, without having to increase their manpower. Of most interest was the detection and tracking of unauthorized people at the site after-hours and on weekends.

Solution

Agent Vi’s real-time video analytics solution was enabled on various network camera types from Axis Communications, including on thermal cameras to overcome challenging environmental conditions, including extensive outdoor areas that have limited illumination. Smet-Boring employs Milestone XProtect® Professional as their VMS recording and viewing application, and incidents detected by Agent Vi’s software generate an alert which is displayed in the Milestone XProtect® Smart Client.

Result

The best-of-breed solution delivers a sophisticated, highly accurate detection system for sterile zone monitoring. As the main security concern is detection of intruders after-hours, Agent Vi’s Rule Management tool is employed, allowing automatic activation of detection rules at pre-defined times. Combined with Axis thermal cameras, Agent Vi’s solution provides highly accurate detection results in remote areas, without increasing manpower costs or requiring staff to patrol the site.

Stephen S. Wise Temple & Schools, USA

Agent Vi Monitors Stephen S. Wise Temple & Schools’ Perimeter

“Agent Vi offers a fantastic technology, enabling us to cover more ground and make our campus safer. Agent Vi’s real-time event detection solution allows for a more effective and efficient utilization of staff, as our security guards receive alerts and then deal with the incidents, rather than sitting in the Security Operations Center and simply watching the video stream in the hope of spotting security breaches.”

Chief Information Security Officer, Stephen S. Wise Temple and Schools

Challenge

Stephen S. Wise Temple and Schools, one of the largest American, Reform Jewish congregations with close to 1,700 children in its schools, has a campus encompassing an Early Childhood Center, an Elementary School, a Religious School, and two additional campuses housing its High School and Middle School. It is imperative to keep track of movement in critical areas of this large campus, so that the security team can identify security or safety incidents as they emerge, and effectively deploy and respond.

Solution

The Temple and Schools have taken a proactive approach in deploying a state-of-the-art video surveillance system, and Agent Vi’s real-time detection and alert software is an integral part of the system. The security staff is alerted to threats and security breaches on the campus as they unfold, allowing for instant responses and deployment of staff as necessary. The video analytics has been integrated into the surveillance infrastructure, which is overseen by a 24-hour Security Operations Center.

Result

Agent Vi’s real-time video analytics solution significantly enhances the level of campus security. Agent Vi’s software has detected a number of instances where individuals have entered unauthorized areas. In these cases, security staff has been able to address the breaches immediately. Furthermore, the automatic detections reduce the need for constant observation of the live video stream, and as a result, fewer people can effectively monitor a far greater number of locations, greatly reducing operational costs while improving security.