Securitas Alert Services, Sweden

Agent Vi’s Analytics Streamline Securitas Remote Monitoring Services and Resources

“We are very happy about the cooperation with Agent Vi and they truly are an important part of our focus to create the best VSaaS solution in Europe. Within Securitas, video solutions – and in particular Video Analytics – are a strategic direction for the future.”

Manager, Video Solutions Europe, Securitas Alert Services


Securitas Alert Services provides ‘Video Surveillance as a Service’ (VSaaS) for companies and government authorities in Sweden, with monitoring stations based in Stockholm and Malmö. To offer the best security and safety monitoring possible, Securitas looked for a robust and cost-effective real-time video analytics solution to allow an additional verification in their alarm and dispatch service. Additionally, as a service provider, Securitas sought a solution that would enable expansion of their customer base while maintaining their human resource levels.


With a view to offering the highest level of security to its customers, Securitas Alert Services deployed Agent Vi’s real-time video analytics solution at dozens of sites across Sweden. The Vi-Agent edge device component was installed in various Axis cameras (thermal, fixed and PTZ) deployed at these sites. The cameras are connected to the Milestone XProtect® Corporate recording and management platform allowing the video images to be displayed on the Milestone XProtect® Smart Client and XProtect® Smart Wall applications.


Agent Vi’s real-time event detection solution has allowed Securitas Alert Services to greatly increase the efficiency and scale of their operations, with sites added regularly without the need for additional operators. When a security incident occurs, Agent Vi’s solution detects the breach and generates an alert. The relevant video feed is reviewed by the guards and they respond to the suspicious behavior, in line with their threat assessment, as the incident unfolds. This enables the delivery of a higher level of service to Securitas customers.

Spyke Security, The Netherlands

Agent Vi Empowers ‘Spyke Security’ to Streamline Monitoring Service

“We chose Agent Vi’s real-time analytics because it is the most cost-effective solution on the market. Due to Agent Vi’s open architecture approach, we did not have to adapt or replace any components of our existing surveillance system. Moreover, the solution offered us maximum flexibility to work with a wide range of edge device vendors, applying different analytics rules to both fixed and PTZ cameras.”

Managing Director, Spyke Security


Spyke Security offers remote monitoring through their Command & Control Center in Alkmaar, Holland. The staff monitors several hundred cameras, 24/7, and accordingly Spyke Security sought a real-time video analytics solution that could be installed at its most sensitive sites in order to automatically detect and alert to incidents and events. Rather than relying on human observation alone, Spyke Security wanted to offer its customers an enhanced option which offers superior detection capabilities.


Spyke Security deployed Agent Vi’s real-time detection and alert software at multiple sites, integrated with various Axis network cameras and the Milestone XProtect Enterprise recording system. Various analytics rules were defined in line with the threat assessment for the individual sites including to detect unauthorized personnel entering / moving in restricted areas, to detect persons behaving suspiciously (stopping numerous times, delaying) and to detect vehicles that stop in sensitive no-stopping zones.


As a result of the automatic detections made by Agent Vi’s software, and the audio and visual alarms triggered, Spyke’s guards are immediately aware of any security breaches, incidents and suspicious behavior occurring at their sites, allowing real-time responses to the events. In one case, Spyke Security notified police to the entry of an intruder at a vacant construction site that they secure, following an automatic detection by Agent Vi’s software. The surprised thief was apprehended by the police.