Community Active Protection (CAP), South Africa

Community-based Anti-Crime Initiative Leverages Agent Vi’s Remote Guarding SaaS to Boost Security and Revenue

“This is the best analytics product we’ve seen. Almost all of the alerts we receive are accurate. It’s astounding. I can’t say enough good things about it.”

COO, Community Active Protection (CAP)


Community Active Protection (CAP) was founded as a non-profit organization in 2006 in response to the high levels of crime plaguing the city of Johannesburg. CAP has taken a proactive approach to crime prevention, recruiting highly capable teams to patrol streets, and motivating citizens to report suspicious activity to its state-of-the-art Command Center. CAP also owns and operates an off-site monitoring service that uses privately-owned cameras connected to the CAP network. CAP sought an intrusion detection solution for this service, to increase the level of protection and response offered to their customers.


CAP deployed the innoVi Remote Guarding software as a service (SaaS) to receive accurate and automatic detections of security breaches at the remote sites. Cameras at these sites are connected to the service via innoVi Edge, a compact appliance pre-loaded with Agent Vi’s powerful video analytics, where the initial video analysis is performed. CAP defines events of interest; when innoVi detects such events, it sends an alert to the Command Center, along with an event clip providing video verification of the security breach. Operators can quickly review the clip and decide on the best course of action.


CAP is highly satisfied with innoVi’s technology, performance and business model. innoVi is camera-agnostic, able to connect through innoVi Edge to any ONVIF/RTSP IP camera, with no need to replace existing cameras, leading to a savings in time and money. In addition, the recurring monthly revenue (RMR) model is enabling CAP to add innoVi to existing and new CCTV deployments, while keeping operational costs low and under control. In line with its proactive approach, CAP has begun to employ Agent Vi’s Deep Learning-driven Anomaly Detection capability which can identify and alert to “unusual” events without pre-configuration.

Eyeforce Remote Guarding, USA

Agent Vi’s innoVi Helps Remote Guarding Station, Eyeforce, to Detect Intruders, Prevent Damage and Losses

“The detection accuracy and false alarm rate is one of the best that I have seen to date. We are constantly testing and searching for the best video intrusion detection products out there, and innoVi sets the bar very high.”

CEO, Eyeforce Remote Guarding Solutions


Eyeforce is a Remote Guarding Station headquartered in Houston, TX, USA. As a veteran service provider since 1997, many of Eyeforce’s legacy sites were sending alerts via older methods like outdoor PIR and/or beam detectors, and basic video motion detection, resulting in a high level of false alarms. Eyeforce sought a video analytics solution with both high accuracy and low complexity, to enable optimal detection of perimeter breaches and suspicious behavior at dealers’ sites.


Eyeforce deployed innoVi for Central Monitoring at dozens of remote sites, with the cameras innoVi-enabled in minutes by connecting them to innoVi Edge – a compact appliance pre-loaded with Agent Vi software – which resides at the remote site. Each camera was defined with specific detection rules, ranging from perimeter breach and sterile zone monitoring applications for people and vehicles, to detection of stopped vehicles and loitering. The rules are activated according to user-defined schedules.


innoVi’s high probability of detection (POD) and low false alarm rate (FAR) impacted Eyeforce’s business immediately. More accurate, reliable alerts enable Eyeforce to offer a more consistent high-end monitoring service. Multiple arrests have been made and dozens of thefts have been averted. The fact that innoVi detected the intruders in the approach zone or at the entrance to the sites, allowed for quick action by Eyeforce, and the avoidance of substantial damage / theft.

Securitas Alert Services, Sweden

Agent Vi’s Analytics Streamline Securitas Remote Monitoring Services and Resources

“We are very happy about the cooperation with Agent Vi and they truly are an important part of our focus to create the best VSaaS solution in Europe. Within Securitas, video solutions – and in particular Video Analytics – are a strategic direction for the future.”

Manager, Video Solutions Europe, Securitas Alert Services


Securitas Alert Services provides ‘Video Surveillance as a Service’ (VSaaS) for companies and government authorities in Sweden, with monitoring stations based in Stockholm and Malmö. To offer the best security and safety monitoring possible, Securitas looked for a robust and cost-effective real-time video analytics solution to allow an additional verification in their alarm and dispatch service. Additionally, as a service provider, Securitas sought a solution that would enable expansion of their customer base while maintaining their human resource levels.


With a view to offering the highest level of security to its customers, Securitas Alert Services deployed Agent Vi’s real-time video analytics solution at dozens of sites across Sweden. The Vi-Agent edge device component was installed in various Axis cameras (thermal, fixed and PTZ) deployed at these sites. The cameras are connected to the Milestone XProtect® Corporate recording and management platform allowing the video images to be displayed on the Milestone XProtect® Smart Client and XProtect® Smart Wall applications.


Agent Vi’s real-time event detection solution has allowed Securitas Alert Services to greatly increase the efficiency and scale of their operations, with sites added regularly without the need for additional operators. When a security incident occurs, Agent Vi’s solution detects the breach and generates an alert. The relevant video feed is reviewed by the guards and they respond to the suspicious behavior, in line with their threat assessment, as the incident unfolds. This enables the delivery of a higher level of service to Securitas customers.

Spyke Security, The Netherlands

Agent Vi Empowers ‘Spyke Security’ to Streamline Monitoring Service

“We chose Agent Vi’s real-time analytics because it is the most cost-effective solution on the market. Due to Agent Vi’s open architecture approach, we did not have to adapt or replace any components of our existing surveillance system. Moreover, the solution offered us maximum flexibility to work with a wide range of edge device vendors, applying different analytics rules to both fixed and PTZ cameras.”

Managing Director, Spyke Security


Spyke Security offers remote monitoring through their Command & Control Center in Alkmaar, Holland. The staff monitors several hundred cameras, 24/7, and accordingly Spyke Security sought a real-time video analytics solution that could be installed at its most sensitive sites in order to automatically detect and alert to incidents and events. Rather than relying on human observation alone, Spyke Security wanted to offer its customers an enhanced option which offers superior detection capabilities.


Spyke Security deployed Agent Vi’s real-time detection and alert software at multiple sites, integrated with various Axis network cameras and the Milestone XProtect Enterprise recording system. Various analytics rules were defined in line with the threat assessment for the individual sites including to detect unauthorized personnel entering / moving in restricted areas, to detect persons behaving suspiciously (stopping numerous times, delaying) and to detect vehicles that stop in sensitive no-stopping zones.


As a result of the automatic detections made by Agent Vi’s software, and the audio and visual alarms triggered, Spyke’s guards are immediately aware of any security breaches, incidents and suspicious behavior occurring at their sites, allowing real-time responses to the events. In one case, Spyke Security notified police to the entry of an intruder at a vacant construction site that they secure, following an automatic detection by Agent Vi’s software. The surprised thief was apprehended by the police.