Solutions

Retail

 
Shopping centers and stores are constantly looking to increase customer safety, improve operational performance and minimize loss prevention. Indeed, for this sector, surveillance systems are expected to not only serve security and safety applications, but to also serve as business process monitors, providing valuable data and insights that offer real benefit to the operations and people they serve.
 
Agent Vi’s products are well suited to serving the retail sector, as they effortlessly pinpoint security breaches, alert to safety hazards, protect valuable assets and offer powerful forensic analysis capabilities. Moreover, Agent Vi’s products provide data and information which allows for more effective strategic planning and deployment of resources, enhanced store operations and efficiency, better store flow and performance, more effective marketing and promotional campaigns, reduced operational costs, increased customer satisfaction, and higher sales, and ultimately, profits.
 
See Retail-Surveillance.com - provided by Axis Communications

 

Challenge
Response
Real-time Detection of Secure Zone Breaches
 
  • Detect breaches of a secure zones like warehouses / storerooms and offices
  • Detect unauthorized activity taking place outside of business hours 
  • Detect unauthorized (tailgating) entry into secure zones
Detect Unattended Objects
  • Detect objects left unattended for a pre-defined period of time in sensitive areas
Identify Suspicious Activity
  • Detect loitering in areas of interest, such as areas with high-value goods
  • Detect vehicles parked in loading zones for more than set time p
  • Detect camera blocking or tampering
  • Automatically track the movement of suspicious people and vehicles using PTZ cameras
  • Detect grouping in sensitive areas to avoid potential attacks or threats

 


 

 

Challenge
Response
Post-Event Analysis
  • Enable rapid and automated back-tracking in stored video to pinpoint events / behaviors to their origin and thereby better inform law enforcement operations and tactical responses
  • Enable an automated search for events / behaviors / targets to obtain forensic evidence


 

 

Challenge
Response
Real-time Detection of Blocked Emergency Passages / Exits   
  • Detect blockages to fire and other emergency exits
  • Detect vehicles blocking delivery docks and other critical passageways
Crowding 
  • Detect passenger density in specified areas to avoid over-crowding and prevent safety hazards
  • Count people entering enclosed areas to ensure that the number of people present does not exceed the recommended limits
Traffic Congestion 
  • Detect exceptions to the general traffic flow to avoid accidents
  • Measure traffic activity (parking lot, adjacent paths) to enable better planning to avoid congestion, improve traffic flow and maintain clear access points

 


 

 

Challenge
Response
Safeguarding Assets
  • Detect suspicious directional movement, such as reaching over a jewelry or electronics counter top
  • Detect objects removed from store shelves or sensitive stockroom areas
  • TTrack pallet / stock movement from warehouse / stockroom to a secure zone 

 


 

 

Challenge
Response
Measuring Traffic
  • Count the traffic flow (people / vehicles) in defined areas to inform staffing and resource allocation decisions 
  • Analyze traffic flow and queue formation across different time periods to allow strategic allocation and deployment of human resources
  • Allow cross-analysis of customer behavior at different stores
Traffic Congestion
  • Count vehicles in order to analyze traffic flow at different hours and days, and make plans for availability of parking
Queue Formation
  • Detect queues (checkpoints, ticketing) that exceed thresholds prompting additional allocation of staff
Product Positioning 
  • Identify traffic paths and high density areas to pinpoint premium positioning within the store layout and the most appropriate locations for in-store promotional campaigns
  • Identify the areas that do not attract customer traffic allowing subsequent optimization of store layout to best satisfy customers and drive sales 
  • Measure dwell time to allow maximization of space utilization in correlation with customer behavior and to appropriately allocate staff

 

The ability to accurately see where and what people are doing throughout the mall gives management a greater capacity to cater for customer and tenant needs… Agent Vi’s retail analytics delivers a significant amount of data on customer behavior, which has proven to be of great importance to our marketing and operations departments... Brad Ward,Operations Manager, Carillon City shopping centre